Re: Account Hacked, Called godaddy, still not fixed
I'm sorry you're having trouble getting back into your account @DannyPrice. I understand how this could be a very frustrating situation for you. Please keep in mind that account security matters have to be reviewed very closely. While we want to help all our customers get back into their account as quickly as possible, we have to verify each request with a high level of scrutiny. This is for everyone's sake.
When you send in a request to have two step verification canceled, an escalation is sent to our account recovery team. Any delay you experience (typically only up to 72 hours) is due to our our teams addressing other customer issues that escalated prior to yours. We do take every issue very seriously and every issue is addressed as soon as possible. I'm not sure why you wouldn't have heard from our team already. I would suggest double checking your bulk/junk/spam folders to make sure the email didn't get caught that way.
JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.