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Being overcharged for Renewal Hosting

When I signed up for Economy hosting I agreed to pay $8.99/mo for renewal as per the pricing here:

 

https://www.godaddy.com/hosting/web-hosting

 

However I am getting charged $10.99/ mo for my economy hosting plans.

 

In addition the Deluxe plan renewal says $11.99/mo and I am being charged $12.99/mo to renew this plan.

 

This is false advertising and illegal. In addition this could also fall under bait and switch (also illegal) poor business practices on behalf of Godaddy.

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Super User II Super User II
Super User II
Solution

Re: Being overcharged for Renewal Hosting

That is unusual.  Double check your account to see if you have an optional upgrade like Data Backup or a Dedicated IP address.  If there is a billing issue you would need to contact support directly with your user ID and PIN handy so they can resolve it.

https://www.godaddy.com/help/contact-us

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1 REPLY 1
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Super User II Super User II
Super User II
Solution

Re: Being overcharged for Renewal Hosting

That is unusual.  Double check your account to see if you have an optional upgrade like Data Backup or a Dedicated IP address.  If there is a billing issue you would need to contact support directly with your user ID and PIN handy so they can resolve it.

https://www.godaddy.com/help/contact-us

View solution in original post