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Premium Domain Sold - Pending Fraud Verification for over Month?

Hello there!

 

I sold my domain through Premium Listing (via Auction? sorry I am new into this). The domain was sold on 23rd of September, then the domain was moved to the new owner, canceled in my account.  It all looks fine, but I still didn't get any money for the domain. 

 

When I login to my account, go to Domain Manager and Premium Listing, the domain is still there with status "Sold - Pending Fraud Verification". However, it is more than a month now..

 

Is it normal? What should I do please? 

 

Thanks a lot for any help!

 

Ivan

 

 

1 REPLY 1
Employee
Employee
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Re: Premium Domain Sold - Pending Fraud Verification for over Month?

Hello @kalvar!

 

Welcome to the community! I'd recommend reaching out to our support team to have them look into this with you.

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support