The final answer I recieved was "Unfortunately, without their response we are not able to open negotiations."
How could they not get a response when the owner of the site is GoDaddy!!!!!!!!!!!!
Wasted money on buy domain service
@kaca The domain buy service is basically a brokerage service run by Godaddy as explained to you when you purchased the service. They reach out to the owner of the domain name on your behalf. If your offer is too low or the owner doesn't want to sell the domain then an agreement cannot be reached.