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Can't transfer .IT domain

Hello,

 

I want to transfer one my domain with .it extension but when I click to transfer to another GoDaddy account, I get this message: "You selected 1 domain(s) that are not eligible to be transferred".

Please give me some advice to solve it.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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Employee
Employee
Solution

Re: Can't transfer .IT domain

Hi @shahdoustm, 

 

Welcome to the Community!

Moving a .IT domain from one GoDaddy account to another is not supported. While it can be transferred to another Registrar, such a change of registrant to the other account is not allowed by the Registry.  You can read more about the restrictions and properties of the .IT ccTLD here.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

6 REPLIES 6
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Super User III
Super User III

Re: Can't transfer .IT domain

@shahdoust 

 

Are you logged in via Delegated Access??? Can you post a screen capture??

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* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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Re: Can't transfer .IT domain

Yes.

I get this message:

godaddy.jpg

 

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Super User III
Super User III

Re: Can't transfer .IT domain

@shahdoust 

 

When you are looking at all the domains in your account what does the status say there

 

1) How soon does the domain expire

2) is the domain locked / have domain privacy

3) Just confirming you are not trying to do the transfer via delegated access as it will not allow you to do that

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

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Re: Can't transfer .IT domain

1) How soon does the domain expire:

Expiration date is: 5/1/2020

2) is the domain locked / have domain privacy

Domain lock is off and no domain privacy

3) Just confirming you are not trying to do the transfer via delegated access as it will not allow you to do that

No, I want to transfer it as a administrator

Thanks

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Super User III
Super User III

Re: Can't transfer .IT domain

@shahdoust 

 

When you say you want to transfer it as an administrator - does that mean the domain is in YOUR OWN godaddy account.... as in 

1) You log into GoDaddy

2) You scroll down and select manage all domains

3) You select the domain to transfer and when you say change accounts it is giving you that error??

 

If the domain is not in YOUR account, but an account you have been given access to... that is delegated access - if it is in your account and you are trying to transfer it to someone else account and it's not letting you, you'll need to call into support to find out why 

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

Highlighted
Employee
Employee
Solution

Re: Can't transfer .IT domain

Hi @shahdoustm, 

 

Welcome to the Community!

Moving a .IT domain from one GoDaddy account to another is not supported. While it can be transferred to another Registrar, such a change of registrant to the other account is not allowed by the Registry.  You can read more about the restrictions and properties of the .IT ccTLD here.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post