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I transffered my domain and site went offline

Hi! I used to have both domain & Hosting on Green greeks. I transffered my domain to godaddy and I.ve stopped the billing services from green greeks. Now that my domain is activated on godaddy, my site is offline. I dont know how to get it back up, and i dont want to lose all my articles either. How do I do it? I have to pay for other hosting thing on Godaddy or was it included in the domain thing? I am very confused

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Super User III
Super User III
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Re: I transffered my domain and site went offline

@Irinapaun 

Domain and Hosting are 2 different services and they do not need to be with the same company

 

So you transferred the domain to GoDaddy but you could leave the hosting with GreenGeeks - 

If you didn't want to use GreenGeeks any more you would need to purchase hosting from GoDaddy - If this is for a WordPress site - I suggest the Managed WordPress offering.

 

You would need to migrate the site between the 2 providers - If you server hasn't been cancelled yet (or even it has) GreenGeeks maybe able to help you with a backup of it, but you need to check with them.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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please be sure to come back and click accept for the solution

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1 REPLY 1
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Super User III
Super User III
Solution

Re: I transffered my domain and site went offline

@Irinapaun 

Domain and Hosting are 2 different services and they do not need to be with the same company

 

So you transferred the domain to GoDaddy but you could leave the hosting with GreenGeeks - 

If you didn't want to use GreenGeeks any more you would need to purchase hosting from GoDaddy - If this is for a WordPress site - I suggest the Managed WordPress offering.

 

You would need to migrate the site between the 2 providers - If you server hasn't been cancelled yet (or even it has) GreenGeeks maybe able to help you with a backup of it, but you need to check with them.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post