I saw that I can buy a domain that is already owned and paid the price it offered, a few moments ago.
I understand now that I've misunderstood and paid this high amount only for the service of reaching the owner!!!
I'm asking to cancel this order and refund me as soon as possible.
Chat support is not available. long distance calls are too expensive and I don't see any other way to contact GoDaddy.
Please contact me asap.
+972 54 2292989
Solved! Go to Solution.
Where and how did you manage to purchase and complete a transaction for an already owned domain?
What information if any do you get when you type the domain name into whois?
Have you paid Godaddy or another third party (Eg: Like a Domain sold on ebay).
Found out that I've paid GoDaddy's buying domain through a broker service. Missed small letters at the beginning if the process and from there it was unclear, I was also very tired I guess...
I thought that it already was offering me a price that the owner is willing to sell for ahead.
It was actually a price for the brokering service...
I managed later to catch the Support Chat and it was taken care of.
The invoice was unclear, also no further instructions after paying.
I found myself without any available immediate support option, and got frustrated...
Thank you for the interest and for the reply 🙂
It has happened to me and i try to contact a customer support.... NO reply, NO answer. It should be refunded.
If you purchased Domain Buy Service in error it is refundable, you will need to contact our live support by phone or chat, here's how: https://my.godaddy.com/community/Account-Management/Godaddy-Customer-Support-contact-phone-numbers-f...
Support is available 24 hours a day please feel free to reach out and they will be happy to help.