cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Change Server and Site down by yesterday

Hello,

i have upgrade yesterday (17.45 pm, italian time) my website to one Business Hosting.

By this moment my website is offline and i have always this error: 

Error to connect the Database

Why? Is for the DNS not propagate? 

Also i can't log on my ftp, on my panel and on my Myslq.... There are some problems?

 

Anyone help me?

 

I think is very dangerous Don't have ANY SUPPORT on Saturday or Sunday or during the holidays...

 

Thank You

1 REPLY 1
Anonymous
Not applicable

Re: Change Server and Site down by yesterday

Hi,

When you upgraded did you not get a confirmation email? Check your junk mail, it's possible you were sent a link to your site. 

You can also if you know your site IP address connect to your server using a web browser like thus:

 

ftp://user:password@ftpserver_url/path 

 

Where user=your user name

password.... 🙂

ftpserver_url = IP address

/path = public_html (normal directory where your files are)