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DotNetNuke no longer work and cannot reinstall

We have a Dotnetnuke site that has been running for a while on "Deluxe Web Hosting Windows" then just this past few weeks it no longer work and we keep having Runtime Error no matter what file we try to access, even trying to access just a .gif file we get this error.  When we try to re-install the application we can't find Dotnetnuke in the manage applications part of hosting.

Is dotnetnuke no longer supported?

TIA