Redirecting doesn't work--takes you to "shortener.secureserver.net"

[pineapplefanyt]

So I have bought a .com website, and opening it DOESN'T redirect you to the link added, but instead takes you to "shortener.secureserver.net" instead of what I PAID FOR IT TO DO. This is UNACCEPTABLE and should be stopped.

[Zulfiqar · Accepted solution]

Hello pineapplefanyt,

I hope you are well.  Thank you for posting in Godaddy community.  When domains are setup for forwarding, they have the option to Mask their domain to cover up the destination URL. Many companies prevent masking as it is their way of ensuring they are given credit for the website they have created. 

If your redirect is not working, something may not be setup right. Without knowing how your redirecting, it's difficult to say what that might be. If you're using domain forwarding and have setup the forward recently, it could be that the change has yet to propagated fully or you may just need to clear your browser cache and cookies. If this is not what you mean, please reply with further detail.