WebSide not run error DNS_PROBE_FINISHED_NXDOMAIN

[sonegs]

Hi my webside does not work. The error is DNS_PROBE_FINISHED_NXDOMAIN. I think i have some problem with the DNS configuration but i can't solve it

[PL281 · Accepted solution]

@sonegs 

I would say you need to call GoDaddy support as it looks like something didn't complete correctly. It looks like the domain got linked with your account but did not get registered - Support is the only one that will be able to correct this.

[PL281]

@sonegs 

miguelcobomartinez.com is showing as still available for registration - perhaps you have a mis-spelling in the domain

[sonegs]

Hi @PL281 thanks for your answer. Effectively, i test the domain and it is available yet, but when i bought the hosting service, they incluyed the domain in the offer (supposedly).

In my domain section, appears this

[PL281 · Accepted solution]

@sonegs 

I would say you need to call GoDaddy support as it looks like something didn't complete correctly. It looks like the domain got linked with your account but did not get registered - Support is the only one that will be able to correct this.

[JesseW · Accepted solution]

Hi @sonegs. My guess would be that the domain didn't actually get registered during your initial purchase. The screenshot you provided could just be from the DNS entry that appears in domain management. I see no indication that miguelcobomartinez.com has been registered. You can double-check whether or not the domain was part of your hosting order by reviewing the receipt in your Order History. However, as @PL281, you'll probably need to contact our care team to get this sorted either way.