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    SandataKoh
    New
    ‎11-19-2019 01:01 AM
    ‎11-19-2019 01:01 AM

    Missing Dashboard after Database update

    Hi there,

    I'm working on a website (staging) and two days ago upon logging to wp/admin, a database update  prompt appeared. No other course of action was available except to proceed.

    After logging in, the Dashboard was missing. Search the net for ways to fix it, but so far I have been unsuccessful.

    Help!

    😞

    1 ACCEPTED SOLUTION
    PL281
    Super User IV
    Super User IV
    In response to SandataKoh
    ‎11-19-2019 05:49 PM
    ‎11-19-2019 05:49 PM

    @SandataKoh

    Are you logging in directly or via the godaddy hosting page. I’m thinking there is something off in the database with that user. If you have another admin user I would try that if not try to restore to before the weekend.
    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

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    View solution in original post

    3 REPLIES 3
    PL281
    Super User IV
    Super User IV
    ‎11-19-2019 03:50 AM
    ‎11-19-2019 03:50 AM

    @SandataKoh 

     

    Can you post a screenshot of what you are seeing, also have your tried a private window to make sure it isn't a cache issue?

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    SandataKoh
    New
    In response to PL281
    ‎11-19-2019 05:19 PM
    ‎11-19-2019 05:19 PM

    Hi there this is what I have.
    Some images now are not appearing anymore. 😞

    Btw, where is the proper forum? I kind of new here. Thanks!

    CC.jpg

    PL281
    Super User IV
    Super User IV
    In response to SandataKoh
    ‎11-19-2019 05:49 PM
    ‎11-19-2019 05:49 PM

    @SandataKoh

    Are you logging in directly or via the godaddy hosting page. I’m thinking there is something off in the database with that user. If you have another admin user I would try that if not try to restore to before the weekend.
    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post