Solved! Go to Solution.
Can you post a screen capture from https://dcc.godaddy.com/manage/djomarketing.com/dns
to here....
The following
A Record
Host = mail
Points to = 139.99.189.223
TTL = Custom / 600
A Record
Host = webmail
Points to = 139.99.189.223
TTL = Custom / 600
MX Record
Host = @
Points to = email2.hosting-cloud.net
Priority = 0
TTL = Custom / 600
MX Record
Host = @
Points to = ns1.hosting-servers.com.au
Priority = 10
TTL = Custom / 600
MX Record
Host = @
Points to = ns2.hosting-servers.com.au
Priority = 20
TTL = Custom / 600
TXT Record
Host = @
Value v=spf1 include:hosting-cloud.net -all
TTL = Custom / 600
I've never seen a provider use ns#.domain.com with their MX (Mail servers) - NS# is usually reserved for their Name Servers / DNS - I check the MX records for hosting-cloud.net and it is what they have - So even though it's unusual it doesn't mean it's wrong
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
Something seems off with these records....
1) What is YOUR domain
2) What is the service that you are using for your email and what did they send you as the instructions
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
Can you post a screen capture from https://dcc.godaddy.com/manage/djomarketing.com/dns
to here....
The following
A Record
Host = mail
Points to = 139.99.189.223
TTL = Custom / 600
A Record
Host = webmail
Points to = 139.99.189.223
TTL = Custom / 600
MX Record
Host = @
Points to = email2.hosting-cloud.net
Priority = 0
TTL = Custom / 600
MX Record
Host = @
Points to = ns1.hosting-servers.com.au
Priority = 10
TTL = Custom / 600
MX Record
Host = @
Points to = ns2.hosting-servers.com.au
Priority = 20
TTL = Custom / 600
TXT Record
Host = @
Value v=spf1 include:hosting-cloud.net -all
TTL = Custom / 600
I've never seen a provider use ns#.domain.com with their MX (Mail servers) - NS# is usually reserved for their Name Servers / DNS - I check the MX records for hosting-cloud.net and it is what they have - So even though it's unusual it doesn't mean it's wrong
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
Thants perfect,
removed all my entries add these ones and it working perfectly.. many thanks for your help @PL281
very appreciated.