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Can't set up domain email

Hi all, I've just purchased a domain and I'm now looking to set up my domain email address, which I also purchased. However, when I enter all details and complete the form, then click on 'create' at the end, nothing happens. The page just won't move on so I'm stuck in limbo waiting for my email domain to register. I've tried a different browser (chrome and IE) but have the same problem. Anybody got any ideas how to get past this?


Re: Can't set up domain email

Hi @MrsW2018

Thanks for posting in our forums! When creating the email account, please make sure the password meets the requirements. If a requirement is not met, that is usually when you cannot move to the next step to complete the setup process. If you're still having issues please give our support team a call.

KayJay - GoDaddy | Community Moderator
24/7 support available at