Domain Forward Error when trying to edit

[ba2017]

Hey guys,

Have a domain that is already forwarding. I am trying to edit the forward, and when I do and click SAVE it says that an unexpected error has occurred and to contact support.

Support chat is busy, and calling in won't be an option for a couple of days.

Any ideas? Tried in Firefox and Safari.

[T-3D · Accepted solution]

Greetings, @ba2017 ,

The first thing that occurs to me is that perhaps the edit has already taken place. My expertise is domain transfers and I know that sometimes when people click "approve" to process a transfer it doesn't appear immediately and a similar error appears if they try to do it again before it updates.

I'd refresh and see if the modification has occurred. Somewhat of a shot in the dark, but Support will be there when you're ready if that isn't it.

I hope that helps,

Thomas D. - GoDaddy | Community Moderator

24/7 support available at x.co/247support