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Domain Forwarding

I have forwarded my domain to go to my online booking page for our salon. It works but with an issue, it will first go to an error page not found and then move on to the forwarded site URL. 

 

Sometimes people's connections are slow and it stays on the error page too long and they just give up and close it. 

 

What have I done and how do I fix it? 😊

 

What other info is needed to help?

 

nailplace.ca  ->https://www.fresha.com/the-nail-place-and-esthetics-vis52w45

2 REPLIES 2
Super User IV

@nailtechie 

 

I went to the link without issue. 

NOTE: http://nailplace.ca will work https://nailplace.ca will NOT work - that is the only thing I can think of

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We still have an issue. Customers still complain about it too 😞 the page will direct to an error page first before moving on to the actual URL I want it to go. Sometimes it hangs there a few seconds and people are too impatient to wait so they just close it. 

We've "solved" the issue by just not using out domain anymore and directing people to the online booking direct.