cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
New

I can not forward my domain

I've been updating and tidying up my domains and I've got an issue with a single domain.
I'm trying to forward it to a temporary site while I reorganize.
But every time I get an error :

There was an error processing your request. Please try again. If this issue continues, contact support.

Their are no CNAME records and only a single A record (which I can't change), apart from that just the usual GoDaddy NS records and Google MX records.

Any Ideas?
If more info needed let me know!

1 ACCEPTED SOLUTION

I managed to sort it myself.

Had to remove all DNS entries I could.
Then reapply the NS server details.
Once I did that and left it for 12 hours the "stuck" A record was gone and I could set A/MX records and redirects.

View solution in original post

3 REPLIES 3
Employee

Hello @Bill_C and thank you for being a part of the Community!

 

What is the name of the domain that you want to forward? Have you tried reaching out to GoDaddy Support via phone?

GoDaddy Support is available 24/7!

I managed to sort it myself.

Had to remove all DNS entries I could.
Then reapply the NS server details.
Once I did that and left it for 12 hours the "stuck" A record was gone and I could set A/MX records and redirects.

View solution in original post

Hello @Bill_C and thank you for sharing how you were able to resolve this issue! This is helpful especially for future end users who may experience the same issue. 

 

Thank you again for sharing and I hope you have a wonderful rest of your week 😁.

GoDaddy Support is available 24/7!