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    jccapitalorg
    New
    ‎07-26-2019 02:44 AM
    ‎07-26-2019 02:44 AM

    I cannot find the domain i just bought

    I bought a domain on auction, i have been charged and given a receipt. but i cannot find it on my account neither can i access it. I dont know why?

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    1 ACCEPTED SOLUTION
    MrVapor
    Super User II
    Super User II
    ‎07-26-2019 07:13 AM
    ‎07-26-2019 07:13 AM

    @jccapitalorg 

     

    If you bought the domain through auction, it will need to be transferred to your account by the current owner. This process can take a bit of time (5-7 days, IIRC.) Once it's complete and ownership has changed hands, it should show up in your account.



    I am a GoDaddy End User - Just Like You
    * Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

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    3 REPLIES 3
    MrVapor
    Super User II
    Super User II
    ‎07-26-2019 07:13 AM
    ‎07-26-2019 07:13 AM

    @jccapitalorg 

     

    If you bought the domain through auction, it will need to be transferred to your account by the current owner. This process can take a bit of time (5-7 days, IIRC.) Once it's complete and ownership has changed hands, it should show up in your account.



    I am a GoDaddy End User - Just Like You
    * Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community


    View solution in original post

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    mghsyabalagosng
    New
    In response to MrVapor
    ‎07-26-2019 03:55 PM
    ‎07-26-2019 03:55 PM

     
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    TLH
    Moderator
    Moderator
    In response to mghsyabalagosng
    ‎07-27-2019 05:03 PM
    ‎07-27-2019 05:03 PM

    Hi @mghsyabalagosng,

     

    Welcome to the Community!

    It's difficult to say for sure what's happening in your situation without more information. If you're still having trouble, I suggest reviewing the post here to learn more about what kind of information you can supply to help others offer good responses. And of course, GoDaddy customer support is available 24/7 at one of the numbers below.

     

     

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support
    Reply

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