I bought a domain on auction, i have been charged and given a receipt. but i cannot find it on my account neither can i access it. I dont know why?
Solved! Go to Solution.
If you bought the domain through auction, it will need to be transferred to your account by the current owner. This process can take a bit of time (5-7 days, IIRC.) Once it's complete and ownership has changed hands, it should show up in your account.
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
If you bought the domain through auction, it will need to be transferred to your account by the current owner. This process can take a bit of time (5-7 days, IIRC.) Once it's complete and ownership has changed hands, it should show up in your account.
Once your issue is resolved,
please be sure to come back and click accept for the solution
Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community
Hi @mghsyabalagosng,
Welcome to the Community!
It's difficult to say for sure what's happening in your situation without more information. If you're still having trouble, I suggest reviewing the post here to learn more about what kind of information you can supply to help others offer good responses. And of course, GoDaddy customer support is available 24/7 at one of the numbers below.