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New name servers do not appear to save

I have created a private browsing window as others have suggested and followed the steps here: https://www.godaddy.com/help/change-nameservers-for-my-domains-664? But after I have entered the new name servers provided by my hosting company and click save, returning to my DNS management page shows that the default name servers are still listed and the "last updated" date is from 2017.

 

Is this just a part of the 48 hour time frame it takes to update? Or is something not sticking?

 

Thanks!

2 ACCEPTED SOLUTIONS

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Super User III
Super User III
Solution

Re: New name servers do not appear to save

@StevenCarl 

 

Those name servers look fine - I do know from some Facebook groups that SiteGround has been having some issues this week and that could be related to why you can't update your name servers.

 

Personally unless you have a specific need of something with the SiteGround DNS I would recommend leaving it with GoDaddy

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Super User III
Super User III
Solution

Re: New name servers do not appear to save

@StevenCarl

You can host with SiteGround and manage the dns at GoDaddy. You would just need to point the IP to the siteground server.
I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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5 REPLIES 5
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Super User III
Super User III

Re: New name servers do not appear to save

@StevenCarl 

 

What is your domain and what are you trying to change the server to?

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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Re: New name servers do not appear to save

Hi there,

The domain is:

 

eddiesinsulating.com

 

I am trying to change the name servers to:

 

ns1.giow1059.siteground.us (35.208.137.105)
ns2.giow1059.siteground.us (35.209.79.167)

Highlighted
Super User III
Super User III
Solution

Re: New name servers do not appear to save

@StevenCarl 

 

Those name servers look fine - I do know from some Facebook groups that SiteGround has been having some issues this week and that could be related to why you can't update your name servers.

 

Personally unless you have a specific need of something with the SiteGround DNS I would recommend leaving it with GoDaddy

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

Highlighted

Re: New name servers do not appear to save

Hmmm... Well, I've paid for my hosting package with siteground, so I really do need to the update these name servers, yes? 

Highlighted
Super User III
Super User III
Solution

Re: New name servers do not appear to save

@StevenCarl

You can host with SiteGround and manage the dns at GoDaddy. You would just need to point the IP to the siteground server.
I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post