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Unable to change to custom DNS nameservers

Hi,

 

I am trying to change the nameservers for my domain "royalpomp.com", to

ns1.al-nabit.com and ns2.al-nabit.com

but i am getting the error

 "Unavailable"

 "The data provided cannot be used, please correct it and resubmit your request."

 

godaddy-screenshot.png

Please Help.

1 REPLY 1
Community Manager
Community Manager

Re: Unable to change to custom DNS nameservers

Hi @cfrahman11. Thanks for being part of GoDaddy Community! It looks like the nameservers you're trying to use are not registered. The owner of al-nabit.com needs to register the NS1/NS2 nameserver hosts before they can be used. If you're the owner of the domain and it's registered with GoDaddy, you can do this using the steps in this article. If not, you'll need to contact your host or the registrant of the domain to sort this out. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.