Unfortunately, no one here in the forums can help with an account issue. We are volunteers and not GoDaddy employees. You will have to contact phone or chat support and speak with the Billing department to get a resolution for your issue.
Hope that helps!
I am a GoDaddy End User - Just Like You * Please note that I offer free advice on this forum. I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *
Once your issue is resolved, please be sure to come back and click accept for the solution