• GoDaddy Community
  • Managing Email

    • Managing Email

    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 
    Ronin72
    New
    ‎08-02-2019 04:11 AM

    Can Send, but not Receive email after moving domain to Shopify.

    So my website is linked to a Shopify store.  I have a Godaddy hosted support email.  I setup this email in Outlook and discovered that while I can send an e-mail, any emails sent to this godaddy support email get bounced back.  This is the message I get...

     

    Your message did not reach some or all of the intended recipients.

    Subject: test 3
    Sent: 8/2/2019 6:32 AM

    The following recipient(s) cannot be reached:

    'xxxxxx' on 8/2/2019 6:32 AM
    None of your email accounts could send to this recipient.

     

    Any help is appreciated.

    0 Kudos
    Reply
    1 REPLY 1
    PL281
    Super User III
    Super User III
    ‎08-02-2019 10:55 AM

    Re: Can Send, but not Receive email after moving domain to Shopify.

    @Ronin72 

     

    What is your domain - more than likely your MX record needs to be updated

     



    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    Reply

    You may also like...