Can't receive email but can send

[armbruster92]

So i bought a domain and hosting package, and in the cpanel of my domain i've added a few email addresses, i've successfully sent multiple emails from that address but each time i try to send an email i get a reaponse saying "address not found".

When i go to the DNS management page there is a bunch of record there (no clue what any of it means) but there already exist records for MX and i've added another one Host: @, Points to: mail.mydomain.tld, Priority: 1, TTL: 1h, and still nothing.

I've search here on the forums for posts regarding similar problems, and found a bunch, but none of the advice or solutions helped me.

Not sure what's wrong or even better why this isn't configured out of the box.

Anyone?

[TLH · Accepted solution]

Hi @armbruster92, 

Welcome to the community. 

You should have only one MX record if you are using cPanel email. Your basic DNS for that email is below.

A        @        Your hosting account's IP address

A        mail         Your hosting account's IP address

CNAME         www         @

MX         @         mail.[your domain name]

NOTE: Use MX Priority 0

[Nihao]

hello,I am experiencing the same problem，and try your sovle ,but it's not work.

it still can send but can't not receive email ,can tell me how to do？

[Wmoos]

i have the same problem. I send emails from my domain but i can't receive mails when i answer these.