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Emails for to SPAM

All of our emails we send externally are going straight into the recipient's junk/spam box.  We are using an Office 365 product.  Emails we send to each other with the same domain name are being received ok though.

5 REPLIES 5
Super User III
Super User III

Re: Emails for to SPAM

@hltb214 

 

Is your SPF record set to "allow" Office 365 - that is the first thought that comes to mind.

GoDaddy Pro User - Managing over 300 WP Sites

Re: Emails for to SPAM

No, I didn't - do I do that with Microsoft or GoDaddy?

Super User III
Super User III

Re: Emails for to SPAM

@hltb214 

 

Here is the default SPF to configure in your DNS for Office 365

 

v=spf1 include:spf.protection.outlook.com -all
GoDaddy Pro User - Managing over 300 WP Sites

Re: Emails for to SPAM

I have validated in the Go Daddy DNS Management this was already present.  Any other ideas why we might be going to spam?

Super User III
Super User III

Re: Emails for to SPAM

@hltb214 

 

There isn't anything else I can think of - is it all people on all domains going to spam or just people at a certain company or certain system??

GoDaddy Pro User - Managing over 300 WP Sites