• GoDaddy Community
  • Managing Email

    • Managing Email

    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    Go to solution
    yardsentry
    New
    ‎05-23-2019 08:29 PM

    Error messages with email setup in my Business software

    I have software that allows me to email estimates statements bills etc. Using Gmail is flawless. When I try to use Outlook Office365 or GoDaddy workspace all I get is "Timeout" or "The SMTP server requires a secure connection or the client was not authenticated. the server response was: 5.7.57; Clent was not authenticated to send anonymous mail during MAIL FROM [MN2PR20CA0009.namprd20.prod.outlook.com]"

    0 Kudos
    Reply
    1 REPLY 1
    davisdre317
    Skilled IV
    Skilled IV
    ‎06-05-2019 08:03 PM
    Solution

    Re: Error messages with email setup in my Business software

    @yardsentry

    Hello and thank you for reaching out to the GoDaddy community.

    You might need to set it up for direct send. For direct send, use the MX endpoint for your Office 365 tenant, which ends with "mail.protection.outlook.com."

    Very Respectfully,

    Drew Davis
    Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

    *** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***
    Reply

    You may also like...