How to overcome the admin error

[benunveil]

The error

"You currently have not been assigned an office license that includes the Office desktop apps. Contact your admin for more information about how to get Office for your organization"

Keeps coming up when Im trying to download Microsoft work 365 from an external key/code I purchased at the Microsoft store.

Myself and every user attached to my domain is an admin.

I have tried messaging for support and all they try to do is sell me the go daddy version, but I already have a product key ready to go.

Any advice would be great,

thanks

[Zulfiqar · Accepted solution]

Hello benunveil,

I hope you are well. If you are trying to install Office Pro Plus from Office 365 and you see “Your admin has turned off Office installs”, your Office365 administrator has likely turned off the ability for anyone to download Office. This can occur even if you do have a license assigned to you.

1. Login into https://portal.office.com
   
2. Click menu button (9 dots in top left of screen)
   
3. Click the ADMIN icon
   
4. Click SOFTWARE DOWNLOAD SETTINGS link (on the home page in the OFFICE SOFTWARE section)
   
5. Set Office Download to ENABLED or DISABLED by dragging the slider