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    DidarVirdi
    New
    ‎07-30-2019 03:11 AM
    ‎07-30-2019 03:11 AM

    Mac Outlook365 email sending issue

    Hi, 

     

    I have just brought outlook 365 and synced my go daddy email account to it. I am able to receive emails but UNABLE to send emails. They stay in my outbox and have no idea why. The error code I get is "User info@xxxxxxxx.com has been restricted", Error code: 17898. I have spoke with the support team and I have done all they have asked but still unable to send emails. On my webmail go daddy account it is fine. Is anyone having the same issues or have any solutions? It is really annoying how I am unable to send emails. HELP!!!! 

    1 ACCEPTED SOLUTION
    PL281
    Super User III
    Super User III
    ‎07-30-2019 03:40 AM
    ‎07-30-2019 03:40 AM

    @DidarVirdi 

     

    I just found https://answers.microsoft.com/en-us/msoffice/forum/all/error-code-17898-on-outlook-for-mac/288b13a6-... which is the exact issue you are describing.

     

    Can you post a screen capture of your outlook settings - Feel free to "hide" your user / password  - the important thing is we see the server information / port & checkboxes

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
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    View solution in original post

    1 REPLY 1
    PL281
    Super User III
    Super User III
    ‎07-30-2019 03:40 AM
    ‎07-30-2019 03:40 AM

    @DidarVirdi 

     

    I just found https://answers.microsoft.com/en-us/msoffice/forum/all/error-code-17898-on-outlook-for-mac/288b13a6-... which is the exact issue you are describing.

     

    Can you post a screen capture of your outlook settings - Feel free to "hide" your user / password  - the important thing is we see the server information / port & checkboxes

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

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