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Not receiving email - But can send - Outlook (have only recently restarted using)

Hi, Please assist.

Seems I cant receive emails but I can send. When somebody sends me email it says its delivered successfully but I cant see the email at all in any folder even if I update send and receive. I can send emails fine.


I have no idea why this is happening. Please assist

Community Manager

Hi @edge82. Thanks for being part of GoDaddy Community! It sounds like you may have your mail setup to be delivered to a different inbox than the one you're checking. If you can share the domain for your email address, that may allow others to offer further suggestions/hints as to how you can move forward. As always, you can also contact support for in-depth assistance. 


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.