Office 365 email configuration

[Mdakak]

Hello experts,

I am not able to setup any email on my account. 

every time i try i am getting the following message, also i am not able to login to office 365 and not able to retrieve password, as the reset email is sent to the same mail i am not able to login to. Looking forward your prompt support. 

This domain is in use

seeds-tech.com has already been used to set up an Office 365 account at Microsoft®.

Before you can create any new users here, you must remove seeds-tech.com and any associated accounts from your previous Office 365 account.

1. Sign in to your Office 365 account on the Microsoft site.

2. Go to your Admin section.

3. Find the Users section, and edit or delete any users associated with seeds-tech.com.

4. Find the Domains section, and select seeds-tech.com to remove.

5. Come back here, and create your new Office 365 accounts!

It might take some time after removing the domain before it's available here. Give it a few minutes before trying to create an account. Learn more

[davisdre317]

Hello @Mdakak and thank you for reaching out to the GoDaddy community where members help each other. 

I'm curious, did you open a GoDaddy 365 account? If so, mostly, at one time, you must have open an Office 365 tenant with Microsoft, which is why you are probably having issues with setting up one through GoDaddy 365 tenants. I'm assuming that is how I'm reading this... Let me know if I'm wrong. 

[Tiffanyc · Accepted solution]

The error you're receiving usually means the domain is already setup on Office 365, either with GoDaddy or with one of Microsoft's other providers. I would suggest you reach out to Microsoft first to confirm it's not already setup in their system. Once confirmed it's not setup on Microsoft's side, you may need to contact the GoDaddy Support team to assist further: x.co/247support