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Power BI and Godaddy

Hi,

I am trying to try the free version of Microsoft Power BI.

 

I have successfully downloaded the application and built some models. However when deploying them it asks me to sign in, I sign in with my Office 365 account which is purchased from Godaddy and get a message "Your IT Department has turned off signup for Microsoft Power BI". 

 

Has anyone knowledge on how to resolve the issue?

2 ACCEPTED SOLUTIONS
Employee

We've received a lot of feedback on this topic and we're listening! We are reviewing the Ad Hoc subscriptions for the services we offer and are looking for the best solution. Keep an eye out for updates on this topic.

View solution in original post

To everyone here,

 

I recently received an update from our Office Teams that we can now assist with enabling Ad Hoc Subscriptions to your account. If you're still needing this, please reach out to our live support so we can help complete this update for you. 

 

You can contact our 24/7 phone support team for immediate assistance at any of the numbers listed here. If you don't wish to call, you can reach out to our chat support team. They are available Monday – Friday, 5 am to 6 pm (GMT/UTC -7) on our US Help Page.
  
CG - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

38 REPLIES 38
Community Manager

Hi @leviya. Thanks for being part of GoDaddy Community! 

 

That message suggests that the feature has been disabled from the version of Office 365 that we provide. Unfortunately, if that's the case, you wouldn't be able to use the account you have with us to sign up for that product. Man Sad

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

This is an issue that one of my power users brought to my attention yesterday. Discussions (and strong feelings) about GoDaddy "locking out" our users after we've purchased our Office 365 subscriptions from GoDaddy.

Can anyone from the company give me a plausible explanation why this isn't available?  Subscriptions from Microsoft for this service are (I've been told) $9.99/month.

I'd hate to migrate our thirty-odd users out of our GoDaddy accounts into another vendor's service.

Hi @Speakeasy. Thank for reaching out. After doing a little more digging, I was able to confirm that all ad hoc subscription services are disabled by default on our Office 365 accounts. There are many such services out there, many of which we can not guarantee their functionality. However, there is a way to enable this on accounts hosted with us. I won't be able to provide the instructions on how to do that here but if you reach out to our support team, they can go over this information for you. Hope that helps. 

 

@leviya Just wanted to make sure you saw this too since you originally asked the question. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

A week ago, prompted by your post, I spent some time online with mid-business support, JesseW and they say it MAY be possible, but Justin with mid-business support said he'd dig and would get back to me with some word.

 

I've sent him three emails in a week and no response.

 

If you DO have access to anyone in support who might help me with this (and confirm what you're posting here) I'd appreciate it.

 

Otherwise, I think this is a bust, and those of us who want to USE Microsoft BI are going to have to move our Office 365 subscriptions (we have 33 of them) to another provider.

 

So until I hear otherwise, I'm giving this response a thumbs down.  Thanks.

 

 

GoDaddy Office 365 customers are unable to add PowerBI as the ad-hoc subscriptions is disabled. GoDaddy customers use the GoDaddy login system and the risk with enabling ad-hoc subscriptions is that neither GoDaddy nor Microsoft would be able to support customers who need help with these products such as PowerBI. GoDaddy can enable ad-hoc subscriptions which will allow a customer to add the free Power BI product, but customers would be unable to upgrade to PowerBI Pro without moving to another Office 365 provider. 

Hi @harish, so does this mean that you will enable an ad-hoc subscription for Power BI (only)?

If not, it defeats the key objective  of me signing up with GoDaddy.

Also renders the Microsoft Power BI Reporting course I just bought pretty useless as even their lab wants an actual business logon.

 

Thanks

 

Scott

A lot of gibberish... 

 

"neither GoDaddy nor Microsoft would be able to support customers who need help with these products such as PowerBI".... It is a Microsoft product????

 

"GoDaddy can enable ad-hoc subscriptions which will allow a customer to add the free Power BI product, but customers would be unable to upgrade to PowerBI Pro without moving to another Office 365 provider. " Sooooo a GD O365 account is not a real O365 account????

 

Will someone at GD give us a clear answer!!! PLEASE!!!

 

All,

 

I was promised 4 Months ago that Godaddy would look into this for me and get "right back to me", well still nothing. I only have 18 Users, but I now have full access to my ERP system direct with using PowerBI. Now I need to get BP up and running on in Office 365 online so I can have reports automatically directly sent to staff daily, weekly, months...

I am at the same WALL. either Godaddy finds a solution (IN ONE MONTH) or I pack my bags and move. 

Oh yea I will get messy about it also on social media that "Godaddy can not even provide the FREE products a company needs to grow..."

 

So Godaddy I am calling you out. Please work with your partner Microsoft and find us a solution or start loosing customers. I will make it a personal task to embarrass you on this point.

 

I mean its the FREE version I am looking for (HELLO)....

 

Ed South (COO) GoSwimmingClub 

Maybe this is the reason....

 

In the last year Graves' organization has ramped up 900 users on Tableau...

 

Graves said GoDaddy also considered Microsoft's Power BI when it was looking at new platforms, but found that it was not as intuitive to use.

 

https://www.informationweek.com/big-data/software-platforms/godaddy-revamps-bi-tools-to-enable-self-...

 

AGAIN...

          GoDaddy please listen to this...

                  This is a Microsoft product that can ONLY work with O365

 

Get on board!

 

 

Attention Mrs. Sharon Graves.

 

You need to re-think your position.

I have used both PowerBI and Tableau. Both work very well. I actually find PowerBI easier to use. (but I started with it first.

I do see Tableau can work with larger data sets better but your business model (Godaddy) is for small to mid size business. Well that is what PowerBI is great at. Oh and works flawless with Office365...

Oh and is FREE where Tableau you have to pay for..

 

If you don't re-consider allowing the FREE PowerBi use the you will start to loose customers and as I said earlier I will make it a personal mission to call out how Godaddy is limiting the FREE use of Microsoft BI Tools.

This is in reff to: https://www.informationweek.com/big-data/software-platforms/godaddy-revamps-bi-tools-to-enable-self-...

 

Ed South COO GoSwimmingClub

unbelievable that godaddy doesnt allow a free service. im already lobbying to leave godaddy. 50+ users.

User: va8,

 

How can I join this group to push Godaddy to support Power BI or leave? I have 18-19 users...

 

Ed south (GoSwimmingClub) domain @Suzhouyoyo.com

 

 

*duplicate

As I previously mentioned, GoDaddy Support can enable ad-hoc subscriptions so that our Office 365 customers can add PowerBI to their tenant. Please call support if you need to add the free PowerBI product to your account. 

 

The reason why I stated that neither GoDaddy nor Microsoft would be able to support PowerBI for these customers is that GoDaddy doesn't sell/support PowerBI (as we don't offer it) and it would be difficult for Microsoft to troubleshoot any issues that a customer may have with PowerBI as GoDaddy Office 365 customers login with GoDaddy credentials versus Microsoft (AAD) credentials. I should have mentioned that Microsoft should be able to provide basic support on the PowerBI product, but it may end up that they require to access the account itself which they would be unable to.

per SwimSuzhou "I was promised 4 Months ago that Godaddy would look into this for me and get "right back to me", well still nothing."

Seems like GD dropped the ball if it is as easy as harish EMPLOYEE says.....

 

I will give it shot tomorrow, calling support during business hours, and report back my results to this thread

 

stay tuned.......

Employee

We've received a lot of feedback on this topic and we're listening! We are reviewing the Ad Hoc subscriptions for the services we offer and are looking for the best solution. Keep an eye out for updates on this topic.

View solution in original post

@pcoxcould you give me an aprox. time line on solution?? I have already run out of patience on this issue.

 

Ed South 

COO GoSwimmingClub

(domain:@Suzhouyoyo.com)

I spent 20 minutes on the phone yesterday. I had to quote 3 times

 

"GoDaddy Support can enable ad-hoc subscriptions so that our Office 365 customers can add PowerBI to their tenant. Please call support if you need to add the free PowerBI product to your account."

 

He finally got it and said he was referring it to "Advanced tech support"

 

Let see what happens...

Tuesday and no response... who would of thought... EVERYONE!

 

I did find this

 

https://www.godaddy.com/community/Office-365-From-GoDaddy/Microsoft-Power-BI/m-p/64659/highlight/tru...

 

@pcox @harish Are you listening????

Enough is enough GD. What is the verdict? What is the hold up? We are waiting!

 

sewing@godaddy.com

@SwimSuzhou

@pcox

@harish

@scottshanks

@Speakeasy

@JesseW

@mhunmann

@va8