cant access my webmail through email cleints

[LennyVee333]

Good Day Everyone

I am having a problem with accessing my webmail with my email clients, however webmail does work when i access it with my default mail, I need advice

and my outlook cannot receive emails but can send perfectly

I would really appreciate any help i can get in troubleshooting the two

[GaryA]

Hi @LennyVee333, thanks for posting.

Without knowing more details, it's hard to say what the issue might be.

Were the senders of the emails receiving any errors or bouncebacks?

Do you receive an error when trying to access your email account using Outlook?

Providing your domain name and clarifying which email server you were using would also be helpful.