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joecliqs
Getting Started

DNS changed before moving host; now site is down

I changed my DNS before transferring my hosting from hostgator to godaddy and now my site is down. I would like to know the problem and how to fix it

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@joecliqs 

So now you are getting Future home of something cool

If I goto http://furclan.com/wordpress/ I get your WordPress site 

This says there is an issue in plesk with where the domain is pointing to

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
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PL281
Super User II

@joecliqs 

 

What is your domain name?

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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joecliqs
Getting Started

my domain name is furclan.com

i either get a coming soon page or a 404 error page

@joecliqs 

 

So you seem to be using CloudFlare - and it looks like you may have an extra IP address in your DNS file. Since CloudFlare hides part of the DNS due to their caching system I can't say for certain but I would check the DNS settings you have in CloudFlare first.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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joecliqs
Getting Started

Here is an image of my DNS record.Untitled.jpg

 

@joecliqs 

Everything looks fine on the DNS side - is the domain mapped to correct folder in plesk

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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joecliqs
Getting Started

My domain is mapped to the httpdoc folder and thats where my wordpress is installed

@joecliqs 

 

I would try to disable the cloudflare proxy - there is definitely something with the server / plesk that it isn't directing the traffic correctly 

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

joecliqs
Getting Started

I just disabled the proxy but i am still getting the same errorproxy.png

@joecliqs 

So now you are getting Future home of something cool

If I goto http://furclan.com/wordpress/ I get your WordPress site 

This says there is an issue in plesk with where the domain is pointing to

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post