My domain hosting is not working and plesk admin is taking ages to load and my website is down since 18 hrs. I contacted your customer care for more than 10 times since morning and the issue is not yet resolved and they are telling me every time that it is know issue on the server and engineers are working on it and it would take still 4 hrs to resolve the issue (Standard answer). Are they working since 18 hrs?
When i asked them to raise a ticket they are saying this is an internal issue so we do not have rights to create a ticket. May i know still how many days your technical team requires to resolve the issue and can you please provide customer support email address? Please resolve my issue.
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