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ERR_CERT_REVOKED via Qualys

How can I get more precious answer about this evidence more than conversation such as  "download and install again" from godaddy phone support ?

 

 

Screen Shot 2562-05-27 at 17.21.06.pngScreen Shot 2562-05-29 at 16.53.15.pngScreen Shot 2562-05-29 at 16.53.24.png

3 REPLIES 3
Super User II
Super User II

Re: ERR_CERT_REVOKED via Qualys

@fake-or-dead 

 

If you go to your certs control panel https://certs.godaddy.com what is the status of the certificate - it seems like although you had installed a valid certificated, at some point it was revoked and needs to be re-keyed / re-installed

 

Hopes this helps.

GoDaddy Pro User - Managing over 300 WP Sites

Re: ERR_CERT_REVOKED via Qualys

status of this certs is

 Screen Shot 2562-05-30 at 13.56.26.png

 

so I'm a little bit confuse that I need to rekey and install again ?

 

and this is my history log since 19 May

Screen Shot 2562-05-30 at 13.58.46.png

 

Thanks in advance

Super User II
Super User II
Solution

Re: ERR_CERT_REVOKED via Qualys

So I just checked out https://www.digicert.com/help/ and it shows as revoked as well. 

 

One thing I find odd is that your certificate was issued at 2:04pm but revoked at 7:01pm - unless you had 2 different certificates for the same domain in the account.

 

My first suggestion would be to download the certificate that shows as issued and delete the current certificate(s) off the server and re-install it.

 

If after doing that you still have the issue, you may have to speak with GoDaddy support as it maybe an account level item that needs to get adjusted so that the revoked certificate doesn't confuse things

 

Hope this helps

GoDaddy Pro User - Managing over 300 WP Sites