Was convinced by the sales rep that I needed the EV SSL for a basic e-commerce site. Paid the extra fee. Three months in the site goes down for the cert needing renewal. 11 days with the site down and over 20 hours on the phone they say just buy a standard SSL otherwise it will take 30 days to get the site back online. I did not pay another $128 on top of the $400 I have spent. Next agent says I have standard SSL already paid for in my other hosting. So they tried to sell me what I already paid for. Always trying to up sell you something. Absolutely horrible. They really do everything to take advantage of customers.