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Which server type to choose for downloading SSL certificate?

I am trying to install a SSL certificate for my website and I need to choose which server type to download and I can not find the server type that my website uses.

 

The website is www.casadelarry.com and is hosted on GoDaddy and was created and managed by WordPress Delux.  I was not the one who created the website so I don't know if it was created with Linex or Java or what.

 

I have searched these forums and other but the suggestions have not worked so far.

 

The website's Response Header seems to be hidden so 3rd party website scrapers and F12 Network tab searches are unable to provide me with the server type.

 

Also my products page in Go Daddy does not have the server type listed that I can find.  There is no name of hosting or "Web Hosting" with a green arrow next to it in my products page.  Instead my products page has Domains, Domains (again), Managed WordPress, SSL Certificates, Website Security and Backups.  I can not find a simple server type in any of those categories.

 

Any help would be appreciated,

Thank you

1 ACCEPTED SOLUTION

So it took some really unintuitive steps to get the SSL certificate working.

 

From My Products I went to My Certificates.

I had to ReKey my Certificate and wait until it was processed.

Then I had to go to the Change the Site of my Certificate options and select "Move your certificate to one of your hosted domains" and selected my website.  Then I had to wait until it was processed.

This then converted my http to an https website but caused an SSL error would not open the website or allow me to edit the website.

Then I had to go to the Change the Site of my Certificate options and choose "Remove your certificate from your hosted website" and wait for it to be processed.

Finally, I went back to My Certificates and a new option was available "Have GoDaddy install and set up your certificate automatically for your website".  Once selected it took another 24 hour process to update but finally it worked.  My website now has a proper SSL certificate, opens to an https, and actually loads.

 

Why the install option was so difficult to unlock or why there was no help in the FAQ or the forums to point the way is beyond me.

View solution in original post

4 REPLIES 4
Nate
Super User II

The SSL Wizard should automatically install with Managed WordPress hosting.

https://www.godaddy.com/help/request-my-ssl-certificate-562

@Nate True, it states this about Managed WordPress sites :

Note: If your website was created using Managed WordPress, Websites + Marketing, or Websites + Marketing Online Store, your SSL certificate is automatically installed for you when your website is created, and you can disregard these instructions.

 and

We'll finish the SSL installation for you if the SSL is on the primary domain of the hosting product. You may need to redirect your site traffic from HTTP to HTTPS.

 and

If you are using Managed WordPress or Websites + Marketing, your SSL certificate is automatically installed for you.

 and

Notes:
• These instructions don't apply to Managed WordPress accounts with an SSL certificate. The HTTPS redirect is automatically enabled after the SSL certificate install finishes on a Managed WordPress account.

 

But it hasn't done any of that

AFAIK there isn't a manual method with Managed WordPress, the automatic wizard is the only way.  You may need to contact support to help you sort this out.

So it took some really unintuitive steps to get the SSL certificate working.

 

From My Products I went to My Certificates.

I had to ReKey my Certificate and wait until it was processed.

Then I had to go to the Change the Site of my Certificate options and select "Move your certificate to one of your hosted domains" and selected my website.  Then I had to wait until it was processed.

This then converted my http to an https website but caused an SSL error would not open the website or allow me to edit the website.

Then I had to go to the Change the Site of my Certificate options and choose "Remove your certificate from your hosted website" and wait for it to be processed.

Finally, I went back to My Certificates and a new option was available "Have GoDaddy install and set up your certificate automatically for your website".  Once selected it took another 24 hour process to update but finally it worked.  My website now has a proper SSL certificate, opens to an https, and actually loads.

 

Why the install option was so difficult to unlock or why there was no help in the FAQ or the forums to point the way is beyond me.

View solution in original post