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502 error when sending an attachment.

I am having a problem. I am running a website where I require people to attach a file and submit a form. 

The website is able to effectively send emails but the moment I add an attachment to the form and require it to send an email I get a 502 error or the contact form perpetually loads but never sends the file. 

 

When I create a BRAND NEW contact from it will successfully send a file the FIRST time only.

 

I have tried, Contact form 7, Huge IT forms and quite a few other plugins with the same results. PLEASE help.

1 REPLY 1
Super User II Super User II
Super User II

Re: 502 error when sending an attachment.

@Dondurand

 

What file formats did you designate as acceptable types?   I know in the past that GoDaddy blocked .doc and docx due to security issues.  .pdf and .zips are okay.

 

Maybe @Gabe from GoDaddy can confirm what file types are allowed with Managed WordPress uploads.

 

HTH! 😉

 

Judith
"Do one thing every day that scares you." ~ Eleanor Roosevelt