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Advocate I

Getting credit for hosting sold to clients while ACCESS feature was down.

I tried to send shopping carts to two clients in the last week but couldn't because the system to grant access to myself as their PRO was down.  Due to time constraints, I just had to make the purchases in their accounts directly. Is there anyway to submit these sales so I can get my reward points?  Both purchase 3 year deluxe WordPress hosting packages.  Thanks to anyone that knows the answer!

2 REPLIES 2
Helper VI

Hi @webcami welcome to the community! 🙂

 

I had an issue with my points, and support was able to fix it for me. You should give them a call and ask them what can you do. You can also submit a ticket from your pro dashboard.

 

Hope it helps!

 

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And if I solved your issue, mark it as solution 😄

Thanks!