I bought VPS from godaddy and i regretted it. My server was deleted without second thought. I used the server as storage/hosting and my years of work are store there. I hosted my clients websites and portals there which godaddy deleted without second thought and the worst part is that they can't recovered the deleted files back.
GODADDY RECOVERY SYSTEM IS A SCAM.
GODADDY IS A SCAM!!!!
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As you’ve posted this topic in a few of the categories on this board you are obviously upset.
I am a GoDaddy customer just like you and can only speak to my experience.
In my case I’ve had a server which expired and was deleted about two weeks after it expired which is GoDaddy’s grace period. I did need to get the server back as they were files on it and although I had to pay a restoration fee they were able to do it.
I also had a VPS server where there was a hard drive issue and I was not taking regular backups and the restore was from about a week or two prior after that I start doing regular snapshots of the server itself
I can say that I did have multiple notifications via email that the account was expiring and then it had expired. My reason for missing it was that there was also a domain that was expiring at the same time that I was letting go of so I missed the notice about the server.
YOU DON'T UNDERSTAND. I was told to pay for content restoration fee and pay for another server of the same specification as the one that was cancelled so that they can restore it properly. I asked godaddy to add all the items needed for the content restoration to my cart so that i can make payment which they did and i made the payment.
This is godaddy's reply.
I see what you are saying
1) The re-purchase of the server and the restoration does make sense
2) The not having the data available for restore - that is surprising
I know when I had my issue, before I paid for the restore, GoDaddy Support was able to confirm there was a backup and what date it was from. In my case it was from 3 days earlier. In the issue of the server with the hard drive failure, the backup was from about a week earlier.
The folks here on the forum aren't going to be able to help you further as we are GoDaddy customers like you... and I'm sure your post is a vent as well...
I can tell you and others that as a personal practice, I backup my files both locally and to a cloud drive. One of the services I use backup to Amazon S3 - I personally don't download the backups, but it something I keep thinking about as what would happen if Amazon had an issue and I couldn't get to the backups AND my sites somehow got messed up then I wouldn't have any backup
We're sorry to hear that your content was lost. The only time GoDaddy will remove a server, is if the server subscription was allowed to expire or there was a violation of our Terms of Service in its use. While we do send multiple emails surrounding either event, your post did not have enough information to review or determine the cause. If the product expired, you would simply need to purchase a new plan in order to upload your applications and local backups. Please contact our customer support team so they can connect you with the hosting department to review your case and assist.
Our community forum is not able to address your issue as there is no access to your account by our volunteers for review. It would be appropriate to contact our support team to determine your options.
As i said before Godaddy was one of my biggest mistake and i wouldn't wish
godaddy for my worst enemy.
They are a big disappoint to the IT world.