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Simon3
New

Can't access my cPanel from my domain

Hello Team,

Can you please help me I can't access my Cpanel for this domain https://maisondelunel.com/
It's urgent Can you please fix ASAP.

Thanks.

1 ACCEPTED SOLUTION
PL281
Super User IV

@Simon3 

1) We are end users here in the community so we would not be able to address specific account issues

 

2) Your website is on Managed WordPress which is NOT a cPanel account it is a Managed / Hosted service.

 

There is a dashboard (https://myh.godaddy.com) which has a File Manager, Backup Utility, SFTP/SSH and PHPmyAdmin information

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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View solution in original post

2 REPLIES 2
PL281
Super User IV

@Simon3 

1) We are end users here in the community so we would not be able to address specific account issues

 

2) Your website is on Managed WordPress which is NOT a cPanel account it is a Managed / Hosted service.

 

There is a dashboard (https://myh.godaddy.com) which has a File Manager, Backup Utility, SFTP/SSH and PHPmyAdmin information

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

Hello Team,

 

As mentioned in this link https://myh.godaddy.com/  but there is no Cpanel for this site.
https://maisondelunel.com/

- Both domains are different Please check this snap - https://prnt.sc/10l7kvk

Please check and solve these issues ASAP.

Thanks.