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    tetryl
    New
    ‎10-01-2019 05:23 PM
    ‎10-01-2019 05:23 PM

    Email Issues!

    I recently started using GoDaddy as a host. Everything was going great, until I found out I wasn't receiving any emails. I can setup and send emails, but not receive them. I have deleted the account and re-created it many times, but have the same issue every time. Any help is much appreciated!

    1 ACCEPTED SOLUTION
    PL281
    Super User IV
    Super User IV
    In response to tetryl
    ‎10-02-2019 05:35 AM
    ‎10-02-2019 05:35 AM

    @tetryl 

     

    I'm assuming your domain is at GoDaddy - You would go to https://dcc.godaddy.com and find your domain and select manage DNS, then I would add a cname.

    Host = mail points to = @

     

    Then remove the current MX records and add a new one for mail.YOURDOMAIN.COM

     

    If you post a screen capture I can confirm you have it set correctly.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

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    View solution in original post

    3 REPLIES 3
    PL281
    Super User IV
    Super User IV
    ‎10-02-2019 03:24 AM
    ‎10-02-2019 03:24 AM

    @tetryl 

     

    You need to add / adjust the MX record for your domain to point to your server.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    tetryl
    New
    In response to PL281
    ‎10-02-2019 04:45 AM
    ‎10-02-2019 04:45 AM

    How do I do this?

    PL281
    Super User IV
    Super User IV
    In response to tetryl
    ‎10-02-2019 05:35 AM
    ‎10-02-2019 05:35 AM

    @tetryl 

     

    I'm assuming your domain is at GoDaddy - You would go to https://dcc.godaddy.com and find your domain and select manage DNS, then I would add a cname.

    Host = mail points to = @

     

    Then remove the current MX records and add a new one for mail.YOURDOMAIN.COM

     

    If you post a screen capture I can confirm you have it set correctly.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post