Set up email with CPanel

[BarnyP]

Hi,

I have a new GoDaddy account with Domain and CPanel hosting. I can not sem to get the cpanel email to work. There seems to be the DNS and MX records not configured correctly. I would assume these would auto configure. The helpdesk tells me they do not support setting this up (seems silly not to support a product that sold be GoDaddy). I can not find default setting anywhere. Can anyone guide me what the DNS (A record, CNAME recond, MX records and SPF records need creating are where I add them please.
Thanks in advance.

[PL281]

@BarnyP 

Your main @ A record should be the up address of the server

You can setup a CNAME for www which points to @

I  suggest setting up an A record for mail which points to the up of the server

then set up the MX record for @ pointing to mail

[BarnyP]

Hi PL281, thanks for the reply. In cPanel, the mail server is this:

sg(contents hidden)0046.prod.sin2.secureserver.net

However my website it is:

www.cruiserview.com.au

There is no MX record on the GoDaddy default install (which is quite disappointing, and the help desk has been no real help). Do I add the MX record in cPanel (using the Zones app) or on the GoDaddy DNS Management screen (which I presume overrides cPanel). And what should I add?

All my other website are with Netregistry who auto-configure the MX record and do not use the secureserver.net as a mail server for cPanel.

[PL281 · Accepted solution]

@BarnyP 

You should use the GoDaddy DNS Manager - Unless you've set up custom HOSTS for your domain which would be the only way to use the cPanel DNS.

I assume your domain is cruisereview.com.au (it was missing an E with what you posted) 

That being said. As per my original post

1) A record = Host = mail Points to  = 166.62.28.130 TTL = Custom / 600

2) MX record... Host = @ points to = mail.cruisereview.com.au TTL = Custom / 600

[BarnyP]

Thanks PL281. I have set the DNS settings as per below (IP address's have been redacted). This seems to be working.

A	@	166.......	10800 seconds	Edit
A	admin	166.......	10800 seconds	Edit
A	mail	166.......	1/2 Hour	Edit
CNAME	autoconfig	@	1 Hour	Edit
CNAME	autoconfig.admin	@	1 Hour	Edit
CNAME	autodiscover	@	1 Hour	Edit
CNAME	autodiscover.admin	@	1 Hour	Edit
CNAME	cpanel	@	10800 seconds	Edit
CNAME	webdisk	@	10800 seconds	Edit
CNAME	webdisk.admin	@	10800 seconds	Edit
CNAME	whm	@	10800 seconds	Edit
CNAME	www	@	10800 seconds	Edit
CNAME	www.admin	@	10800 seconds	Edit
CNAME	_domainconnect	_domainconnect.gd.domaincontrol.com	1 Hour	Edit
MX	@	mail.cruisereview.com.au (Priority: 0)	1 Hour	Edit
NS	@	ns41.domaincontrol.com	1 Hour
NS	@	ns42.domaincontrol.com	1 Hour
SOA	@	Primary nameserver: ns41.domaincontrol.com.	1 Hour
TXT	@	v=spf1 a mx ptr include:secureserver.net -all	1 Hour	Edit
TXT	admin	v=spf1 a mx ptr include:secureserver.net -all	1 Hour

[AnneMz]

Addendum:

Here's a GoDaddy article with further guidance

https://www.godaddy.com/help/configuring-dns-for-your-cpanel-domain-8852?v=1