I've just upgraded to deluxe,,, now I can't get my FTP to access
the public_html folder. I can point to the IP address and setup a new public_html folder but it loads and doesn't appear. I can point to the www.longbayboats.com
but it doesn't show any public_html
do I need to add the home etc info... i tried but that didn't work, I'm confused
longbayboats.com
Solved! Go to Solution.
GoDaddy currently has phone support and chat support...
I think you can create an archive of your files, and then upload to public_html...
After uploading the archive, just unarchive the file...
Regards,
Praveen Thomas
Are you using Managed WordPress or cPanel Hosting?...
What is the Error Message that your getting when you FTP to your account...
Looking forward to hear from you...
Regards,
Praveen Thomas
cPanel Hosting
no error message, it shows the files are there, but the website won't display
The attached images are not displaying, anyway...
When you go into File Manager, you're able to see your files is that correct...
Currently your website is rendering home.html...
Are you building a WordPress website?, or something else...
Regards,
Praveen Thomas
I'm just trying to get my website working, it was working on economy
my ftp client says the files are going into the folder public_html
but when I go to the cpanel they don't show up
does godaddy have a support email?
I can upload files thru cpanel but only one file at a time
it would take me forever to reload my website
GoDaddy currently has phone support and chat support...
I think you can create an archive of your files, and then upload to public_html...
After uploading the archive, just unarchive the file...
Regards,
Praveen Thomas
do you have a number for support or how to chat to support
To chat with GoDaddy support, just look for Chat Online button on godaddy.com...
English
+1 480 505 8877
24/7 Support
Español
+1 480 463 8300
24/7 Atención al cliente
Note:-
Always try to use godaddy.com chat online button, instead of liveperson.net...
Thank you
Regards,
Praveen Thomas