my email hosting account cannot receive mail

[lottoabbey123]

urgent attention needed i create email in my hosting account and unable to receive mail through it......my email is info@internetbiz.club

its urgent sir

thanks

[PL281 · Accepted solution]

@lottoabbey123 

You need to go to https://dcc.godaddy.com/manage/internetbiz.club/dns

Then you will add a CNAME for mail with a points to @ and a TTL of custom / 600

Then you will add a MX record for @ with a priority of 10 points to mail.internetbiz.club and a TTL of custom / 600

[PL281 · Accepted solution]

@lottoabbey123 

You need to go to https://dcc.godaddy.com/manage/internetbiz.club/dns

Then you will add a CNAME for mail with a points to @ and a TTL of custom / 600

Then you will add a MX record for @ with a priority of 10 points to mail.internetbiz.club and a TTL of custom / 600

[lottoabbey123]

Sir

I am really in the dark very confused at this, really need your help, how you can break this down for for easy set up, i can send mail successfully in  info@internetbiz.club  but i cant receive mail, 

im very confused at your previous message

thanks

[TLH · Accepted solution]

Hi @lottoabbey123,

Welcome to the Community!

These instructions will help you setup your email addresses in a cPanel hosting plan. After creating the email addresses, be sure to go to your domain manager and update the DNS on the domain, so you can receive email on your server. Here's a guide of the records you'll need on the domain.