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Workspace Email Help

Add my email to Mail on iPhone

Step 4 of the Set up my Workspace Email account series.

Add your Workspace Email account to Mail on your iPhone. Then you can send and receive business emails from your phone.

Watch a short video of this task farther down the page.

  1. Open your iPhone.
    • New users: Open the Mail app.
    • Existing users: Open Settings > Tap Password & Accounts > Tap Add Account.

    • Tap Add Account
  2. Select the Other account type.
    Tap Other
  3. Tap Add Mail Account.
    Tap Add Mail Account
  4. Enter your account details, and tap Next.
    Enter account details and tap next
  5. Tap IMAP.
  6. Under New Account, in the Incoming Mail Server section enter:
    • Host name as "imap.secureserver.net"
    • Your Professional email User Name and Password
  7. In the Outgoing Mail Server section enter:
    • Host name as "smtpout.secureserver.net"
    • Your Professional email User Name and Password
  8. Tap Next. Your Mail app auto-discovers your email account settings and loads your email.
  9. Exit the Settings app and tap Mail to open the app.

Your email is on your iPhone and you're good to go! If you want to add your email to another device, click Previous. If you're all set, head to the next step!

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If Mail can't auto-discover your email account, turn off your WiFi and follow the steps again. To turn off your Wifi tap Wi-Fi and toggle to turn it off. Don't forget to turn it back on after you finish.
Tap WiFi and tap the toggle to turn it off.
If the Mail still has issues loading your account, you can use one of the other troubleshooting articles or contact customer support.

More info

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