Microsoft 365 from GoDaddy Help

Add user email accounts

As your business grows, your employees might need their own Microsoft 365 email addresses. Add a user and set up a new email address.


Required: In the Email & Office Dashboard, you need to set up any existing accounts as users before you can purchase new ones. To keep your existing accounts and buy new ones, go to GoDaddy's website. If you recently deleted a user, you might need to wait up to 1 day to use the credit.
  1. Sign in to your Email & Office Dashboard (use your GoDaddy username and password).
  2. Select Add user.
  3. Depending on the number and types of accounts you have, you’ll see different options:
    • If you have multiple account types available: Select the Microsoft 365 account type you want to set up, and then Get started.
    • If you have one account type available: Skip this step and then continue to step 4.
    • If you don't have any available users: Buy a new Microsoft 365 plan.
  4. Select the domain you want to use, and then Continue.
  5. On the Create new email account page, you’ll see either the Create single email or Create multiple emails page depending on your number of available accounts. Select the appropriate tab based on what's displayed in your Email & Office Dashboard, and then follow the steps:

    Enter the following information for the email user:

    FieldWhat to do
    UsernameEnter a name before the @ symbol.
    First nameEnter the user's first name.
    Last nameEnter the user's last name.
    Account typeSelect the type of Microsoft 365 account you want to use for this user.
    Share contacts and files withTo share email contacts, calendars and files with other domains, select the domains. Or select Do not share. This option only appears when you're setting up a user on a domain different from your other users and want to link the domains together.
    Administrator permissionsTo make the user an administrator, select Yes. The user will have access to features like creating email aliases and editing shared contacts. If this is your first user for this domain, Yes will be selected by default.
    PasswordEnter a password (or use a temporary password) for this account.
    Send account info toEnter up to 5 email addresses where you'd like user account notifications sent.

    Enter the following for each email user that you want to set up. Each account is created with a temporary password.

    FieldWhat to do
    AdminTo make the user an administrator, select the checkbox. The user will have access to features like creating email aliases and editing shared contacts.
    UsernameEnter a name before the @ symbol.
    First nameEnter the user's first name.
    Last nameEnter the user's last name.
    Account typeSelect the type of Microsoft 365 account you want to use for each user.
    Send account info toEnter the email address where you'd like the users’ sign-in information and notifications sent. To send all account info to the listed email address, select the checkbox.
  6. Select Create or Create Account(s). When an account is set up and ready for use, we’ll notify the email address provided.

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