GoDaddy Poynt Smart Terminal Help

Create customized roles and permissions

Assign specific roles to your employees to restrict or allow access to different functions on the POS device, depending on their job duties. The GoDaddy smart terminal includes three default permission groups that you can assign to smart terminal users:

  • Employee: Employees can perform sales transactions.
  • Manager: Managers have all the permissions that employees have. They can also void transactions and issue refunds for specific transactions.
  • Owner: Owners have all the permissions that employees and managers have. They can also issue non-reference refunds and make changes that managers and employees can’t, such as changing passcodes or adding and deleting users.

You can update the permissions for these existing roles or add completely new roles with customized permissions.

Note: The ability to customize user roles is currently limited and may not be available in your dashboard yet. It will be expanded to all GoDaddy Payments merchants soon.
  1. Sign in to your In Person Overview page (use your GoDaddy username and password).
  2. Select Device Users.
  3. Select Roles and permissions.
  4. Use the toggles to turn permissions on or off under each role that you want to update.
    List of default POS device roles
  5. Select Save. Updates will filter through to the POS device(s) associated with your account.
  1. Sign in to your In Person Overview page (use your GoDaddy username and password).
  2. Select Device Users.
  3. Select Roles and permissions.
  4. Select Add custom role.
  5. Enter a name for the new role in the empty field above the right column.
  6. Use the toggles to turn permissions on or off to customize the new role as desired.
    List of customized POS device roles
  7. Select Save.
  8. Once you've created the role, you can assign it to smart terminal users in your account.

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