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Account Management Help

Delete products in my GoDaddy account

If a product just isn't working out, you can cancel it to delete the product from your account. We'll send you a confirmation email you must answer, and after you reply, we'll delete the product and its files.

Note: If you want to cancel a domain and remove it from your account, see Delete my domain.

  1. Go to your GoDaddy Renewals & Billing page.
  2. Check the box next to the product you want to cancel, and then click Cancel Renewal.
    click cancel renewal
  3. Click Delete my product.
    click delete my product
  4. Select To complete my request, I acknowledge that I must open the email and select 'Yes, I want to delete.'
  5. Click Send email.
    select to complete my request
  6. When you receive our "Are you sure?" email, open it and click Yes, I Want to Delete! We'll take you back to your account.
  7. Click Delete product. We'll confirm that your product is deleted from the account. If you'd like, use the feedback box to let us know why you deleted the product.

Related steps

  • After you delete an eligible product or service, expect to receive email confirmation of your automatic refund within 5 days.
  • After you delete all your products, you can close your GoDaddy account.

    Warning: You can't get a refund after you close your account. Once your account is closed, your account data is deleted and you will no longer be eligible for a refund as otherwise permitted under our Refund Policy.

More info

  • If you cancel auto-renew of a product, you can keep using it until the end of your subscription — then we'll delete the product and all its files.

While these steps work for most products, a few are more difficult to delete or cancel. For these products, please see these Help articles:

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