I can't receive or see emails
If you can't send and receive email messages, your firewall software settings may be preventing Workspace webmail from working properly. You may have to change your firewall, pop-up blocker, or browser security settings to see your email.
Add http://email.secureserver.net to your list of approved sites. Then set your Workspace account to SSL mode:
- In Webmail Classic View, click Settings.
- Select Personal Settings.
- Under Security Options, select Use Full-Time SSL Mode.
- Click OK.
Adjust the settings of your firewall, security software, or browser to allow pop-ups from Workspace webmail
- Norton Internet Security
- eTrust EZ Firewall
- ZoneAlarm Security
- Kerio Internet Security Software
- The Proxomitron
After you make any firewall, software, or browser changes, log out of webmail. Then, clear your browser cache:
Reminder that clearing your browser cache will also remove any stored passwords, or auto-fill data.