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Linux Hosting (cPanel) Help

Move my cPanel website with FTP and FileZilla

You can upload or backup your website by moving a copy of your files between your computer and your Linux Hosting account with File Transfer Protocol (FTP). Most FTP client apps will work, and these steps explain how to use FileZilla.

Before you start, you need this information:

Got all that info? Let's get started!

  1. Launch FileZilla and complete these fields:
    Field What to enter...
    Host Your IP address, or the domain name
    Username Your FTP username
    Password Your FTP password
    Port 21
  2. Click Quickconnect. FileZilla connects to your hosting account.
    filezilla connected to account
  3. In the Remote site section, open your website's root directory. For your primary domain name, that's the public_html folder. The root directory might be different for a secondary or addon domain.
    select root directory
  4. In the Local site section, open the location on your computer where you store your website files locally.
    select local site
  5. To upload your files: In the Local site section, select all of your website's files and directories and drag them into the Remote site section. Once the files have been moved, your site is live.

    Or, to download your files: In the Remote site section, select all of your website's files and directories and then drag them into the Local site section. After the files have been moved, you'll have a backup of your website saved on your computer.

    More info

    • Uploading and downloading your website or your entire hosting account can take awhile, depending on the size of your site and your internet connection.
    • Here's how to find the root directory for a secondary or addon domain.
    • If your website uses databases (such as MySql or MSSQL), make sure that you also make a backup of those databases to create a full backup.
    • For hassle-free backups, learn about our paid Website Backup service.

    Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.